Food extruder manufacturer integrating R&D, production and sales


Service support

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Service concept:

1. To do services and after-sales is to do the market, is to do the future!

2. Only by doing a good job and doing fine product after-sales service can enterprises improve customer satisfaction and win the market!

3. On the basis of satisfying customers'requirements and surpassing customers' expectations, we should strive to enrich and improve the after-sales service system, and strive to provide practical and enthusiastic service so as to win customers'satisfaction and trust.

Pre sale service:

1 > Provide free consultation and quotation for equipment.

2 > Provide standard equipment flow chart.

3 > According to the special requirements of customers, provide reasonable solutions, free design help, help customers choose appropriate equipment.

Sale in service:

1 > Help customers design factory drawings, provide professional consultation, free of charge to provide customers with factory layout drawings and installation engineering drawings.

2 > Make professional inspection before the machine leaves the factory, and then deliver the goods after passing the inspection.

3 > Arrange overseas equipment installation and commissioning. When the equipment arrives at the factory, our company dispatches full-time technicians to the buyer to guide the installation and commissioning until normal use.

4 > Train front-line operators for customers.

5 > Provide basic food recipes for customer experimentation.

After-sale service:

1 > All-weather Teletechnology Consulting Service

2 > Free Product Upgrade Technical Consultation

3 > Engineers provide overseas on-site guidance services